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Salesforce-Certified-Administrator exam is a challenging but valuable certification for professionals in the field of Salesforce administration. By passing the exam and achieving certification, individuals can demonstrate their knowledge and skills in managing and configuring Salesforce applications, which can lead to numerous career opportunities and benefits.

Salesforce is one of the most popular and widely used customer relationship management (CRM) platforms in the world. With its powerful suite of tools and features, Salesforce has become a go-to solution for businesses of all sizes looking to streamline their sales, marketing, and customer service efforts. To help professionals demonstrate their expertise in the Salesforce platform, the company offers a range of certification exams, including the Salesforce-Certified-Administrator (Salesforce Certified Administrator) certification.

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Salesforce Certified Administrator Sample Questions (Q240-Q245):

NEW QUESTION # 240
Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.
Which type of the field should an administrator create to accomplish this?

A. Standard Account Field.
B. Master detail relationship Field
C. Custom Account Field
D. Cross Object Formula Field

Answer: D

NEW QUESTION # 241
An administrator at Cloud Kicks wantsto deactivate a User who has left the company.
What are two reasons that would prevent a user from being deactivated?
Choose 2 answers

A. The User is the highest role in the role hierarchy
B. The User is in a Custom hierarchy field.
C. The User is assigned inworkflow email alert.
D. The use is part of a territory hierarchy.

Answer: C,D

Explanation:
Explanation
Two reasons that would prevent a user from being deactivated are that the user is part of a territory hierarchy or that the user is assigned in workflow email alert. Aterritory hierarchy is a structure that defines how territories are related to each other in Salesforce; if a user is part of a territory hierarchy, they cannot be deactivated until they are removed from all territories. A workflow email alert is an action that sends an email to one or more recipients when a workflow rule is triggered; if a user is assigned in workflow email alert, they cannot be deactivated until they are removed from all email alerts. The user being in a custom hierarchy field or being the highest role in role hierarchy are not reasons that would prevent deactivation; they may affect data visibility or record ownership after deactivation, but they do not block deactivation itself.
References:https://help.salesforce.com/s/articleView?id=sf.users_deactivate_considerations.htm&type=5

NEW QUESTION # 242
DreamHouse reality has an approval process. A manager attempts to approve the record but receives an error.
What should an administrator review to troubleshoot this request?

A. Review the page layout to ensure, the fields updated in the process are visible
B. Check if the user in the next approver is inactive or missing
C. Add a delegated approver for the next approver in the process.
D. Update the field level security to view on fields that are updated in the process.

Answer: B

Explanation:
Explanation
One possible reason why a manager receives an error when trying to approve a record is that the user in the next approver step is inactive or missing, which means there is no valid user to assign the record to after approval. To troubleshoot this issue, an administrator should check if the user in the next approver step is active and exists in Salesforce; if not, they should activate or create the user or change the approval process to assign the record to another user. Adding a delegated approver for the next approver in the process does not solve this issue because delegated approvers are only used when approvers are unavailable; they do not replace approvers who are inactive or missing. Updating the field level security to view on fields that are updated in the process does not solve this issue because field level security does not affect approval processes; it only affects what fields users can see or edit on page layouts. Reviewing the page layout to ensure fields updated in the process are visible does not solve this issue because page layouts do not affect approval processes; they only affect what fields users can see or edit on page layouts. References:
https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5

NEW QUESTION # 243
The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity.
How should this be accomplished from the campaign keeping the associated campaign member history?

A. Convert the lead from the campaign member detail page.
B. Delete the lead and create a new contact and opportunity.
C. Add a contact from a campaign member detail page.
D. Clone the lead and convert the cloned record to a contact.

Answer: A

NEW QUESTION # 244
Cloud Kicks need to be able to show different picklist values for sales and marketing users.
Which two options will meet this requirement?
Choose 2 answers

A. Two permission sets, one record type, one picklist
B. Two page layouts, one record type, two picklists
C. One record type, two profiles, one picklist
D. One page layout, two record types, one picklist

Answer: C,D

Explanation:
Explanation
To show different picklist values for sales and marketing users, you can either use record types or profiles.
Record types allow you to have different picklist values for different page layouts assigned to different profiles. Profiles allow you to restrict picklist values based on user permissions.
References: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_profile_picklists.htm&type=5

NEW QUESTION # 245
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